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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cara Reed

Cara Reed

February 26, 2025

5  out of  5
rating by Cara Reed
"Matt Patterson and his staff are always courteous and professional. They have always taken care of us and any claims we have quickly and make it easy!! I’m so glad that we can depend on them when we need it!! We will always do business with Matt and State Farm!"
We responded:
"Thank you so much for the kind words, Cara! I'm thrilled to hear that my team and I have been able to make things easy and dependable for you. We truly appreciate your continued trust and look forward to serving you for many years to come! -Matt"
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Ramona Stonecipher

February 14, 2025

5  out of  5
rating by Ramona Stonecipher
"Jennifer really helped me out today. She was patient with me and she made sure I understood my options. I’m very pleased with State Farm, and I can’t imagine working with anyone else. Thank you"
We responded:
"Hi Ramona. Thank you for the very kind review and feedback. Our Team takes pride in helping folks with their insurance decisions and explaining options to help with those decisions. Jennifer is one of our best and looks forward to your next call or personal visit. Have a great weekend! Matt "
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Rebecca Hernandez

February 11, 2025

5  out of  5
rating by Rebecca Hernandez
"The staff is exceptional! They answered all my questions and made me feel so welcomed. They are the change I was looking for in an insurance provider!"
We responded:
"Thank you so much for your kind words, Becky! We’re thrilled to hear that our team was able to make such a positive impact and provide you with the service you were looking for. We’re grateful for your trust and look forward to continuing to serve you! -Matt"
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steven king

January 30, 2025

5  out of  5
rating by steven king
"Very professional and super friendly group! Big thanks to Peggy for all her help on two auto policies!!"
We responded:
"Thank you so much for your kind words, Steven! We're thrilled to hear that you had a positive experience with our team, especially with Peggy. We're glad she could assist you with your auto policies. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again! ~ Matt "
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Hans Gunn

January 21, 2025

5  out of  5
rating by Hans Gunn
"Not just Vickie, but All the people are nothing short of outstanding. They have always made good things happen!"
We responded:
"Thank you so much for your kind words, Hans! We’re thrilled to hear that you’ve had such positive experiences with Vickie and the rest of our team. We truly appreciate your support and look forward to continuing to make good things happen for you! -Matt"
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Noe Trevino

November 26, 2024

5  out of  5
rating by Noe Trevino
"Peggy was very thorough in going over the policy. She also gave me some important information as well to consider. Very knowledgeable and friendly."
We responded:
"Thank you, Noe, for the wonderful review! We're thrilled to hear that Peggy was able to provide thorough and helpful information while being both knowledgeable and friendly. We appreciate your feedback and look forward to assisting you again in the future! -Matt "
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Justin Tubbs

November 22, 2024

5  out of  5
rating by Justin Tubbs
"Great service Laurie got me fixed up on 3 policies for half the price of geico they were super nice and I was very pleased with their service"
We responded:
"Thank you, Justin! I am thrilled Laurie was able to help and that you had a positive experience working with her! Please don’t hesitate to reach out if questions come up. - Matt"
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Debra's Foote

October 31, 2024

5  out of  5
rating by Debra's Foote
"Great service, friendly and outstanding people have been with Matt and Lori for years love them"
We responded:
"Thank you so much Debra for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with Lori and me over the years. Your loyalty and kind words mean the world to us! -Matt"
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Shane Garcia

October 24, 2024

5  out of  5
rating by Shane Garcia
"Great agents and fantastic service. Matt Patterson - State Farm has been nothing short of helpful and friendly. Highly recommend."
We responded:
"Shane, thanks so much for your support! I am thrilled to hear you had a positive experience with us. Please don’t hesitate to reach out with any questions in the future! -Matt "
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Jesica Whitworth

October 12, 2024

5  out of  5
rating by Jesica Whitworth
"State Farm has been the best for my family since switching to them, their roadside assistance was very much needed and helpful when my car broke down recently, within an hr, the tow truck arrived, the company was professional and helpful, however, I have to rave on Derrick my State Farm agent, he is so personable and caring, when we talk, he is so kind and informative, he has been such a blessing for myself and I’m very grateful to have him as my agent, thank you so much for everything!!"
We responded:
"Thank you so much for your wonderful review, Jesica! We're delighted to hear that Derrick has made such a positive impact on your experience and that our assistance was there for you when you needed it most. Your appreciation means the world to us, and we’re grateful to have you as part of the State Farm family! -Matt"
Profile photo of Corbin Key

Corbin Key

September 24, 2024

5  out of  5
rating by Corbin Key
"Jennifer is my agent, and has went way out of her way for me. It doesn’t get any more personal, these people have your backs! They are always there to answer your call!! When Jennifer was out for lunch, I still received the help I needed. Thanks guys!"
We responded:
"Corbin, thank you for the 5 stars and sharing your positive experience with Jennifer and our office! If there is anything we can assist you with, please don't hesitate to reach out. Thanks again and have a wonderful day! - Matt"
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Cullen Edwards

September 23, 2024

5  out of  5
rating by Cullen Edwards
"Matt Patterson State Farm will more than definitely take care of you. It’s always been such a pleasure to talk to them! I’m not someone who spends the time to wright reviews on businesses. But this branch definitely doesn’t need to go unappreciated. Thank y’all Matt Patterson State Farm"
We responded:
"Cullen, thank you so much for the positive feedback! Reviews like yours truly make our day. If we can assist you with anything else, please let us know. We are happy to help! - Matt "
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Kenneth Boatman

September 18, 2024

5  out of  5
rating by Kenneth Boatman
"We've been with Matt Patterson ever since we moved to Burkburnett. Wouldn't do business anywhere else. To me, it's about the person I do business with. Matt is a stellar, sincere individual who has a wonderful staff."
We responded:
"Kenneth, your review made our day! It means a lot to our team that you have chosen us for your coverage needs. It is our pleasure to care for you. Please let us know if there is anything else we may assist you with. - Matt "
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Randallett Home

September 8, 2024

5  out of  5
rating by Randallett Home
"They were very helpful when I had an accident. They got me the tow truck that got my vehicle to the mechanic shop and they arranged my rental until my car was done"
We responded:
"Thank you Randallett for the review. I'm glad we were able to help you with your auto claim. Accidents are challenging to all of us and disrupt our normal daily lives, so we always want to make sure you have our office in your "back pocket" to help you with the process and get you back to normal as soon as possible. Have a great day. Matt "
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Diana Bohuslav

September 7, 2024

5  out of  5
rating by Diana Bohuslav
"My husband and I have been customers of Matt Patterson for decades! We know he and his employees always have our backs. How many people get to say that about their insurance agent? Trust is earned. Thank you, Matt, and staff!"
We responded:
"Thank you Diana for you very kind remarks. We appreciate you and Bo and are honored to represent you! We here to help you with your insurance and risk decisions and get the right coverage for you. Y'all have a wonderful weekend and look forward to visiting soon. Matt"
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Jerry Debord

September 6, 2024

5  out of  5
rating by Jerry Debord
"Awesome experience with Matt Patterson and his entire crew. Very helpful. Very knowledgeable and willing to take time to explain anything I may have questions about. Just importantly their prices were very reasonable. I recommend anyone who needs insurance to try these guys out."
We responded:
"Thank you for the wonderful feedback, Jerry! I am thrilled to hear that our team has been knowledgeable and helpful while assisting you. Please do not hesitate to reach out if we can help you with anything else! - Matt "
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Work Services Corporation

September 6, 2024

5  out of  5
rating by Work Services Corporation
"The girls in the office are awesome!"
We responded:
"Thank you for the kind words and five stars! I'm happy to hear you have enjoyed working with our team. Please do not hesitate to reach out if we can help you with anything else! - Matt "
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Eric Williams

September 5, 2024

5  out of  5
rating by Eric Williams
"Big shoutout to Jennifer at Matt Patterson State Farm office in Burkburnett. I had a rental car damaged windshield claim I needed taken care of and all I had to do was email her the rental paperwork and she got it all filed right away. Matt and his office staff have always been quick to respond and take care of any insurance needs/issues we have had through the years and that why he has been my insurance agent since 1996. Thanks again for always providing great customer service 👍"
We responded:
"Eric, thank you for letting us know about your positive experience with Jennifer! Our team appreciates you being a loyal customer for so many years and trusting us with your insurance needs. We are here to help, so call us anytime, 940-569-1407. Thanks again and have a wonderful day! - Matt"
Profile photo of Eric West

Eric West

September 3, 2024

5  out of  5
rating by Eric West
"Fantastic customer service! And they were able to save my family a significant amount of money when we switched our home and auto insurance to them."
We responded:
"Thank you for the wonderful review, Eric! I am thrilled to hear my team has provided you with amazing customer service while assisting you with your coverage. If there is anything else we can help you with, please don't hesitate to reach out. We are happy to help! - Matt 940-569-1407"
Profile photo of Ben Walker

Ben Walker

August 29, 2024

5  out of  5
rating by Ben Walker
"Jennifer helped walk me through my policy and explained what to expect on my next few bills, she was very friendly and professional despite all of tge changes and new adds to my policy!"
We responded:
"Thanks for the review, Ben! I'm glad to hear Jennifer was able to get you situated with coverage that works for your needs. I will be sure to pass your kind words her way! - Matt "
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Kimberly Mullens

August 26, 2024

5  out of  5
rating by Kimberly Mullens
"Personable, hometown office that always goes above & beyond for their customers! They may be part of Big State Farm corporate, but Matt Patterson's office make you feel like family!!!"
We responded:
"Thank you Kimberly for your kind remarks. Our Team appreciates you and your family's business and look forward to helping you anytime in the future. Matt"
Profile photo of Jimmy Torres

Jimmy Torres

August 26, 2024

5  out of  5
rating by Jimmy Torres
"I just want to say that state farm saved me some money on my insurance and I have Derek to thank for that. Thank you State Farm."
We responded:
"Good morning Jimmy and thank you for your recent review. Derrick and our entire Team work to not only get you the best price but more importantly the best coverage for your individual needs. We're here to help so call us anytime, 940-569-1407. Matt"
Profile photo of Rich Galen

Rich Galen

August 20, 2024

5  out of  5
rating by Rich Galen
"Derrick is knowledgeable, friendly and was a joy to work with in getting me the correct insurance to meet my needs. State Farm insurance is lucky to have him serving the public with their insurance needs."
We responded:
"Thank you, Rich, for the kind remarks. Derrick and our entire Team are here for you. We appreciate you trusting your insurance with us and look forward to working with you in the future. Anytime you have any questions, please just give us a call, 940-569-1407. Matt "
Profile photo of Sandy Cummings

Sandy Cummings

August 11, 2024

5  out of  5
rating by Sandy Cummings
"Laurie was great. Worked diligently to get my policies done and answered all questions I had."
We responded:
"Thanks Sandy for the kind review. Laurie and our team are glad to be working with you to navigate risk and insurance and are always here to help and answer any questions to may have. Have a wonderful day! Matt"
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Mike Murray

July 18, 2024

5  out of  5
rating by Mike Murray
"I called Derrick for a quote and he provided a personalized experience. He was able to answer some tough questions about insurance rates, and covered every possible discount. A+ experience."
We responded:
"Thank you Mike for letting us know about your experience in dealing with Derrick. Derrick and our team appreciate you giving us feedback. We want you and all our policyholders to know that our goal is to help you get the very best value (coverage, service & price) in your personal insurance. Please let us know anytime you have a question or concern, 940-569-1407. Have a great weekend! Matt Patterson "